Healthcare needs operating systems not ‘whack-a-mole’ management
“> by Jeffrey Flaks We’ve had many remarkable leaders in American healthcare, but, on average, we still get unremarkable results. The answer is simple (but not easy): Leadership needs to be less...
View ArticleHealthcare lessons from Captain Carmine Marceno
“> by Scott Kashman In a prior blog, I asked what our obligation to role model healthier living is in our respective health systems. Not a right or wrong answer, just a philosophical approach. This...
View ArticleGet onboard managing with metrics, or give somebody else a chance
“> by Lynn McVey Six months ago, when my dad needed an emergency pacemaker, I wrote about the lack of care coordination I witnessed as an insider. Because I am an insider, I was able to navigate him...
View ArticleBeliefs important to future of healthcare leadership
“> by Kevin L. Shrake Martin Luther King was able to attract over a quarter million people to the Mall in Washington DC to hear his famous “I Have a Dream” speech. How was he able to do this without...
View ArticleLessons from Uber car service: Take hassle out of healthcare
“> by Anthony Cirillo I was in theDistrict of Columbia in April, and at a meeting the idle chit-chat turned to a lively conversation about Uber. Ever heard of it? I hadn’t. Uber, through the Uber...
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